Privacy Policy

This privacy policy describes how Hormone Optimal Care clinic collects, uses, and shares personal information. This policy applies to information we collect when you use our website or interact with us.

We collect technical information and contact information that users provide. Technical information includes your browser type, cookies, and IP address. Contact information includes your name, email address, and phone number. We do not collect any health information.

Information We Collect

We only collect information that helps us provide services and improve your experience. This includes:

Technical Information

• Browser information - The browser type and settings you use to access our site. This allows our website to function properly.
• Cookies - Small data files stored on your device. Cookies help provide features and remember your actions and settings. You may disable cookies in your browser settings, but some parts of our site will not work properly.
• IP address - Your device's internet address automatically assigned by your internet service provider. We may use IP addresses for purposes like calculating usage levels and diagnosing server issues.

Contact Information

• Name - So we know what to call you.
• Email - For creating an account and sending service emails.
• Phone number - Used to call or text regarding questions and services.

We do not collect health information or other sensitive personal details. Our services are non-medical, so protected health information is unnecessary.

How We Use Information

We only use your information for providing and improving our services. This may include:

• Creating your account
• Communicating via calls, texts, or emails
• Personalizing your experience by remembering details like your name and location
• Analyzing usage to improve website performance and features
• Diagnosing technical issues or service problems

We only use information for the purposes listed. If we require using data for other reasons, we will ask your permission beforehand.

How We Share Information

We do not sell or rent your personal information to third parties. The only times we may share data are:

With service providers. We may share information with companies that help us operate, like website hosting services and email providers. These companies are given the minimum data needed to provide the service and must protect the data under contract.

For legal reasons. We may share information if required by law, regulations, subpoenas, court orders, or other government requests. For example, if legally obligated to provide data to law enforcement agencies.

During organizational transitions. If we go through a business transition like a merger, acquisition, reorganization, or sale of assets, customer information may be transferred. Any new entity would be required to follow this privacy policy.

Your Rights Over Information

We aim to be open about data collection and protect your rights. This includes abilities to:

Opt out of communications. You may opt out receiving non-essential emails and texts by clicking unsubscribe or replying STOP. However, we may still contact you for important service notifications.

Access your information. You may request a copy records we hold about you like contact details. There may be a small fee for excessive requests.

Correct inaccurate information. If you believe we have incorrect or incomplete personal information, you can ask to have it updated or removed.

Requests related to rights. To make a request about information we hold, contact us via email or phone. We will respond within 30 days unless legally exempted.

Complain to supervisory authorities. If you have a complaint about our privacy practices, we encourage first contacting us directly to resolve it. However, you also have the right to file complaints with data protection authorities.

Privacy Policy Changes

If we make significant changes impacting user privacy, we will notify you through email or our website homepage. Previous versions of our privacy policy are available upon request.

Contact Hormone Optimal Care at or with any privacy-related questions or requests.